Terms of Use

01Who may use this website

This website is intended for lawful commercial buyers of tobacco products: importers, distributors, wholesalers, manufacturers and similar businesses. By using it you confirm that you act for a business and that you are of legal age to deal in tobacco products where you live. If you are a consumer, please do not use the enquiry forms.

02Information, not an offer

Everything on this website is general information. Product descriptions, specifications, packing formats, shipping terms and market guides are not an offer to sell. We confirm prices, availability, specifications, lead times and terms only in a written quotation and an order confirmation.

03Quotations and orders

• A quotation is valid for the period it states.
• An order exists only when it is confirmed in writing by both sides.
• If the quotation or order confirmation says something different from this website, the quotation or order confirmation applies.
• Payment, delivery, inspection and documents follow what the quotation or order confirmation sets out.

04Licences, rules and restricted destinations

Import, tax, packaging and labelling rules differ by country and change over time. You are responsible for holding every licence, approval and registration your market requires, and for checking the rules before you order. We may decline an enquiry, or stop supplying, where a destination prohibits commercial import, where the buyer cannot show the authorisation required, or where an order would be unlawful.

05Health notice

Tobacco harms health and nicotine is addictive. Nothing on this website is a health claim, and nothing here is an invitation to smoke.

06Market guides are not advice

Our country guides and articles summarise public sources as a starting point for a trade buyer. They are not legal, tax, customs or medical advice. Rules change, so confirm each point with the competent authority or a qualified adviser for your market before you rely on it.

07Intellectual property

The text, photographs, video, logo and design of this website belong to Global Shisha Tobacco or are used with permission. You may read and share links to the site. Please ask us first before you copy or republish its content, photographs or logo.

08Acceptable use

Please use the site in good faith. Do not submit false enquiries, try to interfere with the site or its security, or use it for anything unlawful.

09Links and third-party services

The site links to other websites and services, such as WhatsApp and official sources. We do not control them and are not responsible for their content or their handling of data.

10Our responsibility

We take care over the accuracy of this website, but we do not promise that it is complete, current or free from error, and it is provided as is. To the extent the law allows, we are not liable for loss that comes from relying on information on the website or from being unable to use it. Nothing in these terms limits any liability that cannot lawfully be limited.

11Governing law

A supply contract is governed by the law, and any disputes are heard in the forum, stated in the written quotation or order confirmation for that order.

12Changes and contact

We may update these terms, and the date at the top of the page shows the latest version. Questions about them can be sent through the contact page.